rp789 Platform Privacy Notice
This page describes what we collect when you use rp789 and how we keep that data protected. We take privacy seriously across all our services—slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live casino tables (blackjack, roulette, baccarat, Dragon Tiger), sportsbook (Liga 1, Piala AFF, Champions League, Premier League, MotoGP), and esports markets (Mobile Legends, Free Fire, PUBG Mobile).
Our rp789 platform collects personal information only to verify your identity, process deposits and withdrawals, settle your entries, and comply with financial regulations. We do not sell or share your data with advertisers or unrelated third parties. We encrypt all data in transit and at rest, and we restrict access to your information to authorized rp789 staff only.
This notice outlines what we collect, how we use it, your rights, and how we handle cookies and third-party processors. If you have questions about your privacy on rp789, contact our support team via the methods listed on our platform.
What data we collect on rp789
We at rp789 collect information in three categories: account registration, identity verification, and transactional data.
Account registration: When you open an rp789 account, we ask for an email address, a phone number, and a password. We use your email to send account notifications (login alerts, password resets, settlement confirmations). Your phone number is used for two-factor authentication (2FA) during login and withdrawal requests. We never share your email or phone with third parties outside of payment processors.
Identity verification: Before you withdraw from rp789, we require Know Your Customer (KYC) verification. You upload a government ID (KTP, passport, or regional equivalent) and an address proof (utility bill, tax return, or bank statement from the last three months). We store these documents securely and use them only to verify your identity and comply with anti-money-laundering (AML) regulations. We do not use your ID for any other purpose.
Transactional data: We record every deposit, withdrawal, slot entry, live table session, and sportsbook prediction you make on rp789. This data includes the timestamp, amount, payment method used, game category, and settlement outcome. We retain this data for seven years after your account closes, as required by financial regulators. During major holidays (Idul Fitri, Idul Adha, Imlek, Nyepi), we may process withdrawals more slowly due to payment provider delays, but we maintain full transaction records.
Payment data on rp789
We at rp789 do not store your payment credentials directly. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we route you to your payment provider's authentication interface. Your payment provider handles the actual transaction. We receive only confirmation that the deposit succeeded or failed. We record the amount deposited, the payment method type (e.g., "mobile banking"), and the timestamp, but we never see or store your card number, bank account number, or local payment/online payment app credentials.
Withdrawals work similarly. We initiate a transfer request to your payment provider and record only the withdrawal amount, method, timestamp, and status. Your payment provider handles the actual transfer to your account.
Our rp789 privacy commitments and your rights
We at rp789 commit to the following privacy practices:
- Encryption: All data transmitted between your device and our rp789 servers is encrypted using TLS 1.2 or higher. This protects your email, password, and verification documents in transit.
- Access control: Only authorized rp789 staff can access your personal data. We use role-based access control so compliance officers can view KYC documents, but customer support staff cannot.
- No third-party sale: We do not sell or share your personal data with advertisers, data brokers, or any unrelated third parties. We share data only with payment processors (to process your deposits and withdrawals), compliance consultants (to ensure regulatory compliance), and government agencies (if legally required).
- Cookies and tracking: Our rp789 website uses session cookies to keep you logged in. We do not use tracking pixels, retargeting cookies, or analytics cookies that would identify you across other websites. Your session ends when you log out or after subject to verification of inactivity.
- Data retention: We retain your rp789 account data for the duration of your membership. After you close your account, we retain transactional records for seven years to comply with financial regulations. We then delete your personal information (email, phone, ID documents) unless we are legally required to retain it.
- Your rights on rp789
- You can request access to all personal data we hold about you, request correction of inaccurate data, and request deletion (subject to legal retention obligations).
- Data portability
- We will provide your transactional history in a structured format (CSV or similar) upon request.
- Withdraw consent
- You can withdraw consent to marketing emails at any time by clicking "Unsubscribe" in email footers or contacting our support team.
- Complaint escalation
- If you believe rp789 has mishandled your data, you may lodge a complaint with our support team. We respond within 14 days.
Our rp789 servers may sit outside your jurisdiction. We maintain data centres in regions where our operations are based. This means your data may be processed in jurisdictions with different privacy laws than your own. By using rp789, you consent to this international data transfer. We undertake to maintain the same level of encryption and access control regardless of server location.
We at rp789 do not monitor your device or browser. We collect data only through your interactions with our platform—account actions, deposits, withdrawals, game entries, and settlements. We do not install malware, keyloggers, or background trackers.
If you have questions about our privacy practices, our data handling procedures, or how to exercise your rights on rp789, contact our support team via the channels listed on our platform. Our services are available only where local law permits. You are responsible for verifying that your use of rp789 complies with your jurisdiction's applicable privacy and gambling laws.